Privacy Policy

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Privacy Policy

Dreams Travel & Tours respects your privacy and is committed to protecting the information you provide when using our website and services. This Privacy Policy explains how we may collect, use, and protect your information.

1. Information We Collect

When you contact us, submit a booking request, or use our website, we may collect information such as your name, email address, phone number, travel details, rental preferences, and other information you voluntarily provide.

2. How We Use Your Information

We may use the information we collect to:

  • Process and respond to your booking requests.
  • Communicate with you regarding your requested travel services.
  • Connect you with applicable third-party travel or car rental providers.
  • Provide customer support.
  • Improve our website, services, and customer experience.
  • Send service-related communications where appropriate.

3. Sharing Information With Third Parties

Dreams Travel & Tours is an independent, third-party travel agency. To fulfill your request, we may share relevant information with third-party travel service providers, such as car rental companies, when necessary to process or arrange the requested service.

We do not sell your personal information to third parties for their own marketing purposes.

4. Payment Information

Where payments are processed through third-party payment providers, your payment information may be handled directly by those providers. We do not intend to store sensitive payment card information on our website unless specifically required and appropriately secured.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and provide relevant advertising or marketing where applicable. You can manage cookie preferences through your browser settings.

6. Advertising and Analytics

We may use third-party advertising and analytics services to understand website traffic and measure advertising performance. These services may collect information through cookies, pixels, or similar technologies in accordance with their own privacy policies.

7. Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide requested services, maintain business records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information. You may also request to stop receiving certain marketing communications.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Dreams Travel & Tours is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for children to provide personal information without appropriate parental or guardian involvement. We do not knowingly request personal information from children for independent use of our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements. The updated policy will be posted on this page with the revised effective date where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Dreams Travel & Tours using the contact information provided on our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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